Effective Date: September 18, 2025
Last Updated: September 18, 2025
TriLedger (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website https://triledger.com, book our services, or engage with us through SMS/MMS communications.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and service inquiries.
- Business Information: Company name, financial data shared for consulting, accounting, or tax purposes.
- Payment Data: Collected securely via third-party processors.
- SMS/MMS Data: Mobile number, message content, delivery status, and opt-in preferences.
- Technical Data: IP address, browser type, device details, and analytics data collected via cookies.
2. How We Use Your Information
We use your information to:
- Provide accounting, tax, and consulting services.
- Manage appointments and confirm bookings.
- Send SMS/MMS updates, reminders, and promotional messages.
- Process payments and provide receipts.
- Respond to inquiries and provide customer support.
- Improve website functionality and customer experience.
- Comply with legal and regulatory obligations.
We do not sell your personal information.
3. SMS/MMS Program Compliance
By providing your phone number, you consent to receive SMS/MMS communications from us.
- Program Name: TriLedger Alerts
- Program Description: Appointment confirmations, service reminders, tax and compliance updates, and promotional offers.
- Opt-Out: Text STOP to unsubscribe. You will receive a confirmation SMS, and no further texts will be sent unless you re-enroll.
- Help: Reply HELP for assistance or contact info@triledger.com or 571-999-7210.
- Message & Data Rates: Standard carrier fees may apply. Frequency may vary.
- Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
SMS/MMS Compliance Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing of Information
We may share your data only with:
- Payment processors, booking, and CRM platforms.
- IT providers, analytics services, or communication tools.
- Legal authorities when required.
- Business successors in case of a merger or acquisition.
5. Data Security
We use administrative, technical, and physical safeguards (SSL encryption, access restrictions) to protect your information. However, no system is 100% secure.
6. Data Retention
We retain data only as long as necessary for service delivery, compliance, and recordkeeping.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data.
- Request corrections or updates.
- Request deletion, subject to legal obligations.
- Opt out of marketing or SMS/MMS communications.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect such data.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
10. Contact Us
TriLedger
📧 info@triledger.com
📞 571-999-7210
📍 Fairfax, VA
🌐 https://triledger.com
